Privacy Policy
Last updated: February 2026
At TigerLab, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our PDF tools and services.
Information We Collect
- Account information (email address, name) when you register
- Usage data including tools accessed, conversion history, and timestamps
- Payment information processed securely through Stripe
- Device information and browser type for analytics and optimization
- Files you upload are processed temporarily and deleted after conversion
How We Use Your Information
- To provide and improve our PDF conversion services
- To process your subscription payments securely
- To send important service updates and notifications
- To analyze usage patterns and optimize performance
- To respond to your support requests and inquiries
Data Security
- All data transmissions are encrypted using TLS/SSL
- Uploaded files are processed in memory and not permanently stored
- Passwords are hashed using industry-standard bcrypt encryption
- We implement regular security audits and updates
- Two-factor authentication is available for enhanced account security
File Processing
- Files are automatically deleted within 1 hour of processing
- We do not access, read, or analyze the content of your files
- AI features process content through secure API calls
- No file data is used for training AI models
- You can delete your conversion history at any time
Cookies & Tracking
- Essential cookies for authentication and session management
- Analytics cookies to understand how our service is used
- No third-party advertising or tracking cookies
- You can manage cookie preferences in your browser settings
Your Rights (GDPR)
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your account and associated data
- Right to export your data in a portable format
- Right to object to certain data processing activities
Third-Party Services
We use the following third-party services that may collect data:
Stripe
Payment processing. See their privacy policy at stripe.com/privacy
NextAuth.js
Authentication services. Data stored securely in our database.
Abacus AI
AI processing for chat and analysis features. No data retained.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
[email protected]This privacy policy is effective as of February 2026 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.